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Papa John's UK customer service


Get in touch


Quality Guarantee claims can ONLY be made via the store or by using the Papa John's app. Please use the drop down box below to find your local store contact details.
Terms and Conditions apply. You can find out more about the Quality Guarantee and how to download the app on the Papa Rewards page.

If you have a query relating to a recent order placed on our website, on the phone or in store please contact the store direct for an immediate response.

To find the number for your store please select it from the list:


Please call:

What next

If the store has been unable to help with your query please contact our Customer Service team (open 9-5pm Mon–Fri). We will aim to answer your query within 5 working days. Click here for details.

To help protect customers and staff from the spread of COVID-19, we have put the following measures in place:

  1. We are no longer accepting orders for collection; please select 'Delivery'
  2. All deliveries are now contact free; we'll call you when we're outside, place your delivery on top of an empty box and wait for you to collect it
  3. We are no longer accepting cash payments
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