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Terms and Conditions

Papa John's offers a Free Delivery service to many urban areas throughout England, Scotland and Wales. Each store has a limited delivery area. If you are not in one of our delivery areas, a message will appear on-screen notifying you. Some stores hours of business are shorter due to local trading restrictions.

Payment

Our delivery drivers only carry up to £10 in change, payment must be in £ sterling.

We accept the following forms of payment:

  • Cash
  • PayPal
  • Credit / Charge cards: Visa and Mastercard are accepted
  • Debit Cards, such as Delta or Switch are accepted
  • Amazon Pay
  • >
  • Visa Checkout

When payment is available by cheque you will be required to show a valid cheque guarantee card to the delivery person. Please check with your local store who cheques should be made payable to.

Upon submitting your order details, you are making an offer to us to purchase the item(s) you have specified in your order form. We reserve the right to refuse your offer should it be necessary.

In the event of Papa John's needing to issue a refund we will endeavour to credit your account within 7 - 10 working days. Payment methods may vary from store to store.

When ordering online, payment by a non-cash method (i.e. Credit or Debit Card) is required if it is your first order with www.papajohns.co.uk. If you have an existing account setup with us then you will be able to pay by any method for your selected store.

Ordering & Cancellation of orders

Your Order Confirmation is a record of our agreement to deliver the products ordered and paid for in full. If someone else made the Booking on your behalf, you agree that such person acted as your agent.

Amendments to the order or delivery time can be made no later than 45 mins prior to the start of the delivery window booked.

Amendments to the content of your order can be made up to 45 minutes before the delivery window begins. Amends to the order must be made by phoning the store direct. Your initial payment will be cancelled and a new payment raised.

The delivery time slot may be altered up to 45 minutes before the start of your order window. The order can only be changed to a new time slot if it is available.

Orders may be cancelled in full up to 45 minutes before the start of the delivery window selected. We will endeavour to issue a refund to your credit card account within 7-10 working days.

Cancellations within 45 minutes of the start of the delivery window will be charged in full.

Products

UK National Soft Drinks Levy: Effective 06/04/2018, a new sugar levy applies to all soft drinks packaged in or imported to the UK that contain a minimum of 5 grams added, or natural occurring sugar per 100ml of prepared drink (“chargeable drinks”). A levy of 18p per litre will apply, rising to 24p per litre for chargeable drinks that contain 8 grams or more of sugar per 100ml. This tax, per litre, will be passed on in full to customers for all chargeable drinks effective 06/04/2018 and will be added to the total chargeable drinks menu price. Chargeable drinks currently include; 7Up Regular 1.5L & 500ml and Pepsi Regular 1.5L & 500ml and will attract a tax of 18p or 24p per litre.

Side orders are subject to availability. In most cases, your local Papa John's store manager will offer an alternative for any out-of-stock item.

Although every care is taken, some products may contain nuts. The Desserts and Ice Cream sold by Papa John's stores may contain nut derivatives.

Although great care has been taken to remove all bones from chicken and ham, some may remain.

Sides, drinks and desserts are only delivered with a pizza.

Porky Snacks – 1 x free packet delivered with the first 100 Hog Roast Pizzas per store. Once they're gone - they're gone! This offer is only valid while stocks last and subject to availability.

Product Surcharge

A new sugar levy applies to all soft drinks packaged in or imported to the UK that contain a minimum of 5 grams added, or natural occurring sugar per 100ml of prepared drink (“chargeable drinks”). A levy of 18p per litre will apply, rising to 24p per litre for chargeable drinks that contain 8 grams or more of sugar per 100ml. This tax, per litre, will be passed on in full to customers for all chargeable drinks effective 06/04/2018 and will be added to the total chargeable drinks menu price. Chargeable drinks currently include; 7Up Regular 1.5L & 500ml and Pepsi Regular 1.5L & 500ml and will attract a tax of 18p or 24p per litre.

An additional charge of £2.50 will be applied for each Stuffed Crust pizza ordered.

An additional charge of £2.00 will be applied for each Deep Crust pizza, when ordered as a part of a deal.

Minimum order value

Minimum order value applies for delivery. The minimum order value may vary per store. You will be notified when you reach the basket if your order is below the minimum value.

Delivery and collection times

Our goal is to provide the best pizza delivery service in the market which includes an excellent reputation for on-time delivery i.e. delivering pizza at the time we quote. Unfortunately things don't always go to plan and factors, such as, weather, staff illness and traffic occasionally prevents us from achieving this.

Collection orders are ready in store within 15 minutes

Latest Order Time

Due to licensing laws, we are unable to accept orders for either delivery or collection less than 15 minutes before the stated closing time. We would also respectfully advise customers who are collecting their orders that we will be unable to serve them should you not arrive at the store prior to closing time. Should you have any questions, please call the store and speak to the duty manager.

Trade Marks & Copyright

All content included on this interactive service, such as text, graphics, button icons, images and software, is the property of Papa John's (GB) Ltd, a subsidiary of Papa John's International Inc. and is protected by UK and European copyright laws.

The content and software on this interactive service may be used as either or both of an informational or shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this interactive service is strictly prohibited.

Papa John's, Papa John's Pizza, and the Papa John's Pizza modular logo are registered trademarks of Papa John's Inc in the United States and other countries. Other Papa John's Pizza graphics, logos and trade names are trademarks of Papa John's Inc. Papa John's trademarks may not be used in connection with any product or service that is not affiliated with Papa John's in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Papa John's Pizza.

Pepsi, Diet Pepsi, Pepsi Max, 7UP Free and Mountain Dew are registered trademarks of PEPSICO INC. Tango and Drench are registered trademarks of Britvic Soft Drinks Limited. All rights reserved.

Product Imagery

All images used are for illustrative purposes only. Individual features such as ingredients, colour and other food / drink items may vary. All images are intended to give a general indication of the finished product only and should not be used for purchase purposes. Please refer to product description for details of specific products. All images are not intended to form any part of any contract.

Privacy Statement

Our privacy statement can be viewed here or from the link at the bottom of this page.

Online Offer Terms and Conditions

Any errors or omissions in the wording of an offer will not change the actual intended offer and cannot be redeemed.

£10 off when you spend £30 or more

  • Offer entitles customer £10 off when you spend £30 or more
  • Drinks and Ben & Jerry's ice cream are excluded from qualifying spend
  • Available online only
  • Minimum spend for delivery applies and may vary with store location. You will be advised of the Minimum spend when selecting your store
  • Products added as part of this offer cannot be used in conjunction with any other offers or Double Ups
  • Offer available at participating stores only and excludes Butlins, Haven Holiday Parks, Ribby Hall Village, Welcome Break, Planet Ice, on campus stores and Ireland
  • Valid until 14th July 2018

Any Large Pizza £9.99. Add £2 for XXL

  • Offer entitles customer to any large pizza for £9.99. Add £2 for XXL
  • Add £2.50 for stuffed crust
  • Includes CYO up to 4 toppings, and further toppings will be charged at full menu price
  • Minimum spend for delivery applies and may vary with store location. You will be advised of the Minimum spend when selecting your store
  • Not available in conjunction with any other offers or discounts
  • Offer available at participating stores only and excludes Butlins, Haven Holiday Parks, Ribby Hall Village, Welcome Break, Planet Ice, on campus stores and Ireland
  • Valid until 22th July 2018

Papa's Meal Deal £12.99

  • Offer entitles customer to one medium pizza, one portion of Wedges and one portion of Garlic Pizza sticks for £12.99
  • Upgrade for £3 to Large pizza. Upgrade for £6 to a Large pizza and any two sides, including oven baked chicken
  • Offer excludes Variety Combo sides
  • Products added as part of this offer cannot be used in conjunction with any other offers or Double Ups
  • An additional charge of £2.50 will be applied for each Stuffed Crust pizza ordered and £2 charge for Deep Crust
  • This offer is not available in conjunction with any other offers
  • Offer can be withdrawn without notice
  • Offer available at participating stores only and excludes Butlins, Haven Holiday Parks, Ribby Hall Village, Welcome Break, Planet Ice, on campus stores and Ireland
  • Minimum spend for delivery applies and may vary with store location. You will be advised of the Minimum spend when selecting your store

Medium BBQ £8.99

  • Offer entitles the customer to a medium BBQ Pizza for £8.99 (Hog Roast, Great British BBQ, BBQ Cheeseburger, BBQ Chicken Classic)
  • Any additional toppings added will be charged at menu price
  • An additional charge of £2.50 will be applied for each Stuffed Crust pizza ordered and £2 charge for Deep Crust
  • This offer is not available in conjunction with any other offers
  • Offer can be withdrawn without notice
  • Offer available at participating stores only and excludes Butlins, Haven Holiday Parks, Ribby Hall Village, Welcome Break, Planet Ice, on campus stores and Ireland
  • Minimum spend for delivery applies and may vary with store location. You will be advised of the Minimum spend when selecting your store
  • valid until 15th July 2018

Big Match Deal £19.99

  • Offer entitles the customer to one XXL pizza, one portion of Wedges, one portion of Garlic Pizza Sticks and one Giant Chocolate Chip Cookie for £19.99
  • Any additional toppings added will be charged at menu price
  • An additional charge of £2.50 will be applied for each Stuffed Crust pizza and £2 charge for Deep Crust
  • Minimum spend for delivery applies and may vary with store location. You will be advised of the Minimum spend when selecting your store
  • Products added as part of this offer cannot be used in conjunction with any other offers or Double Ups
  • Offer available at participating stores only and excludes Butlins, Haven Holiday Parks, Ribby Hall Village, Welcome Break, Planet Ice, on campus stores and Ireland
  • Offer can be withdrawn without notice
  • valid until 15th July 2018

Medium Pizza £6.99 (collection)

  • Offer entitles customer to any Medium pizza for £6.99
  • An additional charge of £2.50 will be applied for each Stuffed Crust pizza and £2 charge for Deep Crust
  • Includes create your own pizza with up to 4 toppings
  • Minimum spend for delivery applies and may vary with store location. You will be advised of the Minimum spend when selecting your store
  • Products added as part of this offer cannot be used in conjunction with any other offers or Double Ups
  • Offer available at participating stores only and excludes Butlins, Haven Holiday Parks, Ribby Hall Village, Welcome Break, Planet Ice, on campus stores and Ireland
  • Offer can be withdrawn without notice

Large Pizza £8.99 (collection)

  • Offer entitles customer to any Large Pizza for £8.99
  • Collection only
  • An additional charge of £2.50 will be applied for each Stuffed Crust pizza ordered
  • Minimum spend for delivery applies and may vary with store location. You will be advised of the Minimum spend when selecting your store
  • Product added as part of this offer cannot be used in conjunction with any other offer
  • Offer available at participating stores only and excludes Butlins, Haven Holiday Parks, Ribby Hall Village, Welcome Break, Planet Ice, on campus stores and Ireland
  • Offer can be withdrawn without notice

Chicken Sharer £8.99

  • Get one portion of Chicken Poppers (choose 1 flavour) and two portions of Chicken Wings (choose two flavours)
  • Pizza purchase required
  • Products added as part of this offer cannot be used in conjunction with any other offer or Double Ups
  • Minimum spend for delivery applies and may vary with store location. You will be advised of the Minimum spend when selecting your store
  • Offer available at participating stores only and excludes Butlins, Haven Holiday Parks, Ribby Hall Village, Welcome Break, Planet Ice, on campus stores and Ireland
  • Offer can be withdrawn without notice

25% off when you spend £25 or more online

  • Offer entitles the customer to get 25% off their order when they spend £25 or more
  • Available online only
  • Minimum spend for delivery applies and may vary with store location. You will be advised of the Minimum spend when selecting your store
  • This offer is not available in conjunction with any other offers
  • Offer available at participating stores only and excludes Butlins, Haven Holiday Parks, Ribby Hall Village, Welcome Break, Planet Ice, on campus stores and Ireland
  • Offer can be withdrawn without notice

33% off Pizzas Online

  • Offer entitles a customer to 33% off the value of all pizzas in their order
  • Minimum spend for delivery applies and may vary with store location. You will be advised of the Minimum spend when selecting your store
  • This offer is not available in conjunction with any other offers
  • This offer is not available in-store
  • Offer available at participating stores only and excludes Butlins, Haven Holiday Parks, Ribby Hall Village, Welcome Break, Planet Ice, on campus stores and Ireland

Ultimate Sidekicks £6

  • Get a Large Drink, Potato Wedges and Garlic Pizza Sticks for £6
  • Order must contain a Pizza
  • Minimum spend for delivery applies and may vary with store location. You will be advised of the Minimum spend when selecting your store
  • Extra sugar drinks levy charge may apply
  • Products added as part of this offer cannot be used in conjunction with any other offer or Double Ups
  • Offer available at participating stores only and excludes Butlins, Haven Holiday Parks, Ribby Hall Village, Welcome Break, Planet Ice, on campus stores and Ireland
  • Offer can be withdrawn without notice

Small Cheese & Tomato Pizza plus 2 toppings £3.99 (Collected)

  • Offer entitles the customer to a Small Cheese & Tomato Pizza and 2 toppings for £3.99
  • Collection only
  • Offer available 11am – 3pm subject to store opening times
  • Available in participating stores only and excludes Butlins, Haven Holiday Parks, Ribby Hall Village, Welcome Break, Planet Ice, on campus stores and Ireland
  • Not available in conjunction with any other offers or discounts

Large Pizza for £6.99

  • Offer entitles the customer to any Large Pizza for £6.99
  • Includes create your own with up to four toppings
  • Any additional toppings added will be charged at menu price
  • Large Pizzas only
  • An additional charge of £2.50 will be applied for each Stuffed Crust pizza ordered
  • This offer is not available in conjunction with any other offers
  • Offer available in participating stores only
  • Available online only
  • Available for Collection Orders only
  • Half and half pizzas cannot be used with this offer online
  • Offer available at participating stores only and excludes Butlins, Haven Holiday Parks, Ribby Hall Village, Welcome Break, Planet Ice, on campus stores and Ireland

Large Pizza for £8.99

  • Offer entitles the customer to any Large Pizza for £8.99
  • Includes create your own with up to four toppings
  • Any additional toppings added will be charged at menu price
  • Large Pizzas only
  • An additional charge of £2.50 will be applied for each Stuffed Crust pizza ordered
  • This offer is not available in conjunction with any other offers
  • Offer available in participating stores only
  • Available online only
  • Half and half pizzas cannot be used with this offer online
  • Offer available at participating stores only and excludes Butlins, Haven Holiday Parks, Ribby Hall Village, Welcome Break, Planet Ice, on campus stores and Ireland

Any Size Pizza £11.99 (Collection)

  • Offer entitles the customer to any size pizza for £11.99
  • Collection only
  • Includes create your own with up to four toppings
  • Any additional toppings added will be charged at menu price
  • An additional charge of £2.50 will be applied for each Stuffed Crust pizza ordered & £2 for each Deep Crust
  • Half and half pizzas cannot be used with this offer online
  • This offer is not available in conjunction with any other offers
  • Offer can be withdrawn without notice
  • Offer available at participating stores only and excludes Butlins, Haven Holiday Parks, Ribby Hall Village, Welcome Break, Planet Ice, on campus stores and Ireland

Two for Tuesday

  • Offer entitles the customer to buy any pizza and get one up to the same size and value free
  • Excludes small pizzas
  • Available Tuesday only
  • This offer is not available in conjunction with any other offers
  • Valid in participating stores only
  • Offer available at participating stores only and excludes Butlins, Haven Holiday Parks, Ribby Hall Village, Welcome Break, Planet Ice, on campus stores and Ireland

Buy One Get One Free (Collection)

  • Buy one pizza and get another up to the same size and value free
  • Excludes small pizzas
  • 7 days a week
  • Not available in conjunction with any other offers or discounts
  • Offer available at participating stores only and excludes Butlins, Haven Holiday Parks, Ribby Hall Village, Welcome Break, Planet Ice, on campus stores and Ireland

Local Online Offers

4 Share Meal Deal

  • Get 2 medium pizzas, garlic pizza sticks, potato wedges and a large drink for £19.99
  • Add £2.50 for each Stuffed Crust pizza
  • Includes CYO up to 4 toppings, and further toppings will be charged at full menu price
  • Minimum spend for delivery applies and may vary with store location. You will be advised of the Minimum spend when selecting your store
  • Not available in conjunction with any other offers or discounts
  • Offer available at participating stores only and excludes Butlins, Haven Holiday Parks, Ribby Hall Village, Welcome Break, Planet Ice, on campus stores and Ireland

Family Meal Deal

  • Offer entitles customer to two large pizzas, two sides and a large drink for £24.99
  • Includes CYO up to 4 toppings, and further toppings will be charged at full menu price
  • Add £2.50 for each stuffed crust
  • Offer excludes Variety Combo sides
  • Minimum spend for delivery applies and may vary with store location. You will be advised of the Minimum spend when selecting your store
  • Not available in conjunction with any other offers or discounts
  • Offer available at participating stores only and excludes Butlins, Haven Holiday Parks, Ribby Hall Village, Welcome Break, Planet Ice, on campus stores and Ireland

Lunchtime Deal

  • Offer entitles customer to one small Cheese and Tomato pizza with two toppings, potato wedges and a small drink for £4.99
  • Offer valid Mon-Fri until 3pm only
  • Collection only
  • Excludes stuffed crust
  • Not available in conjunction with any other offers or discounts
  • Offer available at participating stores only and excludes Butlins, Haven Holiday Parks, Ribby Hall Village, Welcome Break, Planet Ice, on campus stores and Ireland

50% off £40

  • Offer entitles customer to 50% off their total order value when spend is £40 or more.
  • Minimum spend does not include any products that already have a discount applied to them
  • Ice creams are excluded from qualifying spend
  • Minimum spend for delivery applies and may vary with store location. You will be advised of the Minimum spend when selecting your store
  • Not available in conjunction with any other offers or discounts
  • Offer available at participating stores only and excludes Butlins, Haven Holiday Parks, Ribby Hall Village, Welcome Break, Planet Ice, on campus stores and Ireland

Three XXL pizzas for £30

  • Offer entitles customer to three XXL pizzas for £30
  • Includes CYO up to 4 toppings, and further toppings will be charged at full menu price
  • Add £2.50 for each stuffed crust
  • Minimum spend for delivery applies and may vary with store location. You will be advised of the Minimum spend when selecting your store
  • Not available in conjunction with any other offers or discounts
  • Offer available at participating stores only and excludes Butlins, Haven Holiday Parks, Ribby Hall Village, Welcome Break, Planet Ice, on campus stores and Ireland

Large Pizza £7.99

  • Offer entitles customer to any large pizza for £7.99
  • Offer available on collection orders only
  • Includes CYO up to 4 toppings, and further toppings will be charged at full menu price
  • Add £2.50 for stuffed crust
  • Not available in conjunction with any other offers or discounts
  • Offer available at participating stores only and excludes Butlins, Haven Holiday Parks, Ribby Hall Village, Welcome Break, Planet Ice, on campus stores and Ireland

Large Pizza £9.99

  • Offer entitles customer to any large pizza for £9.99
  • Add £2.50 for stuffed crust
  • Includes CYO up to 4 toppings, and further toppings will be charged at full menu price
  • Minimum spend for delivery applies and may vary with store location. You will be advised of the Minimum spend when selecting your store
  • Not available in conjunction with any other offers or discounts
  • Offer available at participating stores only and excludes Butlins, Haven Holiday Parks, Ribby Hall Village, Welcome Break, Planet Ice, on campus stores and Ireland

Buy One Get One Free

  • Buy one pizza and get another up to the same size and value free
  • Excludes smalls
  • Minimum spend for delivery applies and may vary with store location. You will be advised of the Minimum spend when selecting your store
  • Not available in conjunction with any other offers or discounts
  • Offer available at participating stores only and excludes Butlins, Haven Holiday Parks, Ribby Hall Village, Welcome Break, Planet Ice, on campus stores and Ireland

Double Chocolate Brownie £3.50

  • Offer entitles the customer to a Double Chocolate Brownie for £3.50
  • Minimum spend for delivery applies and may vary with store location. You will be advised of the Minimum spend when selecting your store
  • Order must contain a pizza
  • Available online only
  • Offer can only be used once per order
  • This offer is not available in conjunction with any other offers
  • Offer available at participating stores only and excludes Butlins, Haven Holiday Parks, Ribby Hall Village, Welcome Break, Planet Ice, on campus stores and Ireland
  • Offer can be withdrawn without notice
  • Valid until 15th July 2018

Corn on Cob £2

  • Offer entitles the customer to a portion of Corn on Cob £2
  • Minimum spend for delivery applies and may vary with store location. You will be advised of the Minimum spend when selecting your store
  • Order must contain a pizza
  • Available online only
  • Offer can only be used once per order
  • This offer is not available in conjunction with any other offers
  • Offer available at participating stores only and excludes Butlins, Haven Holiday Parks, Ribby Hall Village, Welcome Break, Planet Ice, on campus stores and Ireland
  • Offer can be withdrawn without notice
  • Valid until 15th July 2018

Stuffed Crust

  • Available in Medium, Large and XXL only
  • An additional charge of £2.50 will be applied for each Stuffed Crust pizza ordered

App Exclusive Deals

Earn 2 bonus points with Giant Choc Chip Cookie

  • Customers must opt in via the Papa John's app to be able to access the offer
  • Offer entitles customer to receive 2 extra Papa Rewards points when they buy Giant Choc Chip Cookie
  • Offer can only be used once per order
  • Available online only

Double Ups

  • Customers are entitled to a double portion of a selected side at a specified price
  • Prices vary between different Papa John’s outlets
  • Subject to availability
  • Not available in conjunction with other offers
  • Available on selected products only
  • Not available to qualify as part of qualifying spend in conjunction with other offers
  • Side orders are only delivered when purchased with a pizza
  • Available at participating stores only
  • Offer can be withdraw without notice

Papa Rewards

  • Important Notice: Orders that contain a Free item, including a Free Large pizza, will be required to meet the minimum order value for delivery. The minimum order for delivery may vary with store location. You will be advised of the Minimum spend when selecting your store.

Papa Reward Points

  • Points are only rewarded to users who have registered to Papa Rewards
  • Points are only rewarded to new users if registration is completed before placing an order
  • Points can only be be earned on non-cash orders. To earn Papa Rewards points, you must pay by Credit / Debit Card and Paypal
  • The more users order online, the more reward points earned

Points allocation and expiry:

  • Earn 1 Papa Rewards Point for every £4 you spend on all non-cash orders, including VAT on every purchase from your papajohns.co.uk account
  • Points you earn on an order will only be allocated when the order has been confirmed (delivered or collected)
  • For future orders, Papa Rewards Points will not become available until the order has been delivered or collected
  • Points will expire 3 months after the customers last order date

Papa Rewards FREE products:

  • When claiming a FREE pizza, side, drink or dessert as part of a delivery order the minimum order value applies.
  • Papa Rewards points can be used for online transactions only
  • Papa Rewards FREE Products can be used alongside selected promotional offers
  • The Papa Rewards buttons will be disabled on the menu and checkout if a user does not have enough points to add a FREE Papa Rewards product
  • Points can be spent on pizza, selected: sides, desserts and drinks. The FREE Papa Rewards products can be redeemed any time users have accumulated the following points:
    • 8 Points – Garlic Pizza Sticks, Garlic Knots, Cheesy Jalapeno Bites, Potato Wedges, Cinnamon Knots, Large Drink
    • 12 Points – Garlic Cheese Sticks, Chicken Wings, Chicken Poppers, Double Chocolate Brownie, Giant Choc Chip Cookie
    • 25 Points – Large Pizza
  • An additional charge of £2.50 will be applied for each Stuffed Crust pizza ordered
  • As many FREE Papa Rewards products can be redeemed in a single transaction as long as the user has points available
  • FREE products are subject to availability
  • Papa John’s reserves the right to change the required points values or products available
  • From time to time we Papa John’s will offer products for other points values to Papa Rewards members, but you must opt-in to receive promotional and marketing emails from Papa John's
  • Papa Rewards points can be used for online transactions only
  • Papa Rewards FREE Products can be used alongside selected promotional offers
  • The Papa Rewards buttons will be disabled on the menu and checkout if a user does not have enough points to add a FREE Papa Rewards product

Delivery Charges and Minimum Order Value

  • All orders that contain a FREE product must contain a pizza
  • When claiming a FREE pizza, side, drink or dessert as part of a delivery order a minimum order value applies.
  • Customers will be notified & asked at checkout to accept the delivery charge prior to placing the order
  • There is no minimum order value if claiming a free item for collection

Refer a Friend Voucher
£10 off Voucher Terms

  • Available on online orders only
  • Drinks and Ben & Jerry's are excluded
  • Any product added as part of this offer cannot be used in conjunction with any other offer
  • Valid at participating stores only
  • Minimum spend for delivery applies and may vary with store location. You will be advised of the Minimum spend when selecting your store
  • Valid until 03/12/17

Winning Moments - Win free Papa John’s pizza for a year!

  • Competition closes 23:59 on Saturday 30th September 2017
  • UK 18+ only
  • Prize: Win Free Pizza for a year. The prize shall consist of twelve single pizza gift voucher codes which each provide for one free large pizza per month for one winning entrant.
  • To enter: Complete the form to the left.
  • Live Date: 00:01 on Friday 1st September 2017. Entries received before the live Date/Time will not be submitted into the draw.
  • Closing Date: 23:59 on Saturday 30th September 2017. Entries received after Closing Date/Time will not be submitted into the draw.
  • All Entrants when entering this competition give their permission to be added to the mailing lists of the participating brands to receive information from themselves and carefully selected third parties regarding future promotional and marketing activities.
  • The Prize does not include Stuffed crust but this can be added for an additional charge of £2.50
  • Includes create your own with up to 4 toppings, additional toppings shall be charged as extra.
  • The prize of a free pizza each month for 12 months is collection from store only. There is no other reward (financial or otherwise).
  • Available in participating stores only.
  • Each of the voucher codes will only be valid for a period of one month. The 12 online codes will all be issued to the winner within 7 days of the winner acknowledging receipt of winning but each online code shall only be active for a period of one month running consecutively for 12 months so that the winner may enjoy their free pizza each month for 12 consecutive months. To claim their Free Large Pizza each month the winner must order through: papajohns.co.uk
  • If any winner has not acknowledged receipt of winning within 14 days of being first notified that they have won, Papa Johns (GB) LTD will select a new winner at random.
  • There is no alternative, cash or otherwise, to the stated prize. The prize cannot be redeemed for cash and is non-transferable.
  • Any cost incurred in entering shall be the sole responsibility of the entrant.
  • Papa Johns (GB) LTD reserves the right at its sole discretion to disqualify from further participation in the promotion any individual found to be tampering with the operation of the promotion or to be acting in any manner deemed to be in violation of these terms and conditions.
  • These terms and conditions and the promotion are subject to English law and the exclusive jurisdiction of the English courts.
  • This promotion may be cancelled or amended at any time by Papa Johns (GB) LTD without prior notice.
  • Any personal data of entrants will be processed in accordance with applicable UK data protection legislation. For further information please contact the Promoter. For further information please see our Privacy policy
  • The Promoter's decision is final and binding in all matters relating to the competition and no correspondence will be entered into.
  • The Promoter will not be liable for applications not received, incomplete or delayed, for any technical reasons. No bulk or third party entries will be accepted.
  • The names and counties of the winners will be available by sending an email/ self-addressed envelope to Papa John's UK & European Campus 11 Northfield Drive, Northfield, Milton Keynes, England, MK15 0DQ
  • By entering the Promotion, entrants agree to be bound by the terms and conditions and the winners consent to participate in any reasonable publicity required for and on behalf of the Promoter.

Papa Talk

     ‘Free Garlic Pizza Sticks’ voucher code for giving us your feedback – Online completed survey only

    • The promotion is open to United Kingdom residents only, aged 18 years or over, excluding employees (and their immediate family members) of Papa Johns (GB) LTD and its associated companies or subsidiaries or anyone professionally associated with the promotion or any member of any such person's family.
    • By entering the promotion, entrants are deemed to have read, accepted and agreed to be bound by these terms and conditions and any other requirements of Papa Johns (GB) LTD.
    • To enter, entrants must place and complete an order and then complete and submit our customer satisfaction survey sent via email after the order has been placed online.
    • Only one entry per order number every 30 days
    • Papa Talk survey will only be sent once within a 30 day period
    • Voucher codes cannot be used in conjunction with any other offer or promotion.
    • Each of the voucher codes will only be valid for a period of 30 days after issue. To redeem the ‘Free Pizza Sticks’ with the voucher code an order and purchase must be placed through: papajohns.co.uk . Minimum spend for delivery applies and may vary within store location.
    • There is no other reward (financial or otherwise) in replacement of the promotional voucher code given.
    • There is no alternative, cash or otherwise, to the stated prize. The prize cannot be redeemed for cash and is non-transferable.
    • Any cost incurred in entering shall be the sole responsibility of the entrant.
    • Papa Johns (GB) LTD reserves the right at its sole discretion to disqualify from further participation in the promotion any individual found to be tampering with the operation of the promotion or to be acting in any manner deemed to be in violation of these terms and conditions.
    • These terms and conditions and the promotion are subject to English law and the exclusive jurisdiction of the English courts.
    • This promotion may be cancelled or amended at any time by Papa Johns (GB) LTD without prior notice.
    • Any personal data of entrants will be processed in accordance with applicable UK data protection legislation. For further information please contact the Promoter. For further information please see our Privacy policy
    • By using the promotional voucher, entrants agree to be bound by the terms and conditions.

    Win 'one year's supply of pizza' for giving us your feedback – Offline completed survey’s only

    • The promotion is open to United Kingdom residents only, aged 18 years or over, excluding employees (and their immediate family members) of Papa Johns (GB) LTD and its associated companies or subsidiaries or anyone professionally associated with the promotion or any member of any such person's family.
    • By entering the promotion, entrants are deemed to have read, accepted and agreed to be bound by these terms and conditions and any other requirements of Papa John’s (GB) LTD.
    • To enter, entrants must place and complete an order and then complete and submit our customer satisfaction survey www.papatalk.co.uk using the store ID/details provided on the till receipt or box sticker 
    • Entrants will need to provide their order number and Papa John’s store ID to complete the survey.
    • Only one entry per order number.
    • At the end of each month one winner will be selected at random by a computerised selection process from our offline completed survey’s.
    • The prize shall consist of twelve single pizza gift voucher codes which each provide for one free large pizza per month for one winning entrant.
    • Voucher codes cannot be used in conjunction with any other offer or promotion.
    • Create your own up to a maximum of 4 toppings, additional toppings shall be charged as extra.
    • The Prize does not include Stuffed crust but this can be added for an additional £2.50
    • Each of the voucher codes will only be valid for a period of one month. The 12 online codes will all be issued to the winner within 7 days of the winner acknowledging receipt of winning but each online code shall only be active for a period of one month running consecutively for 12 months so that the winner may enjoy their free pizza each month for 12 consecutive months. To claim their Free Large Pizza each month the winner must order through: papajohns.co.uk
    • The prize of a free pizza each month for 12 months is collection from store only. There is no other reward (financial or otherwise).
    • If any winner has not acknowledged receipt of winning within 14 days of being first notified that they have won, Papa Johns (GB) LTD will select a new winner at random.
    • There is no alternative, cash or otherwise, to the stated prize. The prize cannot be redeemed for cash and is non-transferable.
    • Any cost incurred in entering shall be the sole responsibility of the entrant.
    • Papa Johns (GB) LTD reserves the right at its sole discretion to disqualify from further participation in the promotion any individual found to be tampering with the operation of the promotion or to be acting in any manner deemed to be in violation of these terms and conditions.
    • These terms and conditions and the promotion are subject to English law and the exclusive jurisdiction of the English courts.
    • This promotion may be cancelled or amended at any time by Papa Johns (GB) LTD without prior notice.
    • Any personal data of entrants will be processed in accordance with applicable UK data protection legislation. For further information please contact the Promoter. For further information please see our Privacy policy.

Complete Savings FAQs

What is Complete Savings?

    Complete Savings is a cashback membership programme ideal for people who shop online regularly. Members of Complete Savings can access many gift card discounts and cashback deals from hundreds of online retailers and service providers.

    You may be offered the chance to join the Complete Savings cashback programme after ordering food through the Papa Johns website.

    For people who shop online regularly, this can equate to savings of hundreds of pounds each year!

    As a Complete Savings member, you can claim a welcome reward and ongoing cashback bonuses each month. You can also get 10% cashback at over 650 online shops, and discount of up to 20% on popular gift cards through the Complete Savings site.

    After the first 30 days of membership you will be charged a regular monthly fee. Members can cancel or discuss their membership at any time.

  • Call 0800 389 6960 (free from UK landlines), Mon to Fri 8am-8pm and Sat 9am-4pm
  • Email customerservice@completesavings.co.uk any time
  • You can also complete this online Complete Savings contact form
  • You can find more information at www.completesavings.co.uk
  • What is wly*completesave.co.uk?

      The text wly*completesave.co.uk will appear on your bank statement if you are a member of the Complete Savings online cashback programme. You may have been offered the chance to join after ordering food through PapaJohns.co.uk. After the first 30 days of membership you will be charged a regular monthly fee. You can cancel your membership at any time.

      Members of Complete Savings have access to cashback offers at hundreds of online retailers. On top of this, you can get up to 20% off popular gift cards and you can claim a member cashback bonus each month when you shop online.

    How can I contact Complete Savings?

      If you have any questions about Complete Savings, it’s best to contact the customer service team directly rather than the Papa Johns customer service team.

    • Call: 0800 389 6960 (free from UK landlines), Monday to Friday 8am-8pm and Saturday 9am-4pm

    Let's Better January 2018

    Promotional Terms & Conditions

    1. This promotion is open to all residents in the UK aged 18 or over, excluding employees of Papa John’s, their agents or anyone who is professionally associated with this promotion.
    2. Enter between 00.01 GMT on 2nd January 2018 and the end of 4th February 2018 at 23.59 GMT.
    3. Purchase required from participating Papa John’s stores applying 50% off pizzas if you spend £15 or more offer code into their online shopping basket. Applies to online orders only. Qualifying spend of £15 excludes drinks and Ben & Jerry’s. Cash orders excluded.
    4. 50% off Amazon’s Prime Video rentals equates to a £2.25 Amazon.co.uk Gift Card, which is a minimum of 50% of the highest value movie rental on Amazon’s Prime Video. Some consumers may realise a greater discount depending on their movie choice. Gift Card promotional reward is not limited to Amazon’s Prime Video; consumers may redeem the Gift Card on the Amazon.co.uk website towards the purchase of eligible products available on www.amazon.co.uk, including the purchase of movies or TV shows on Amazon's Prime Video.
    5. Entry to the Promotion is possible via the following redemption journey:
      • Order online at www.papajohns.co.uk
      • Claim 50% Off pizzas when you spend £15 or more at
      •  If the consumer hasn’t opted in to receive Papa John’s promotions, they will need to check the box on the check-out page to receive the offer within their order confirmation email
      • The consumer is required click the link in their order confirmation email which will take them to a designated landing page
      • The consumer must then enter their order confirmation ID, located in their order confirmation email
      • Papa John’s will then issue the consumer their Amazon Gift Card code, both on the landing page and via an email to their registered email address
      • The consumer will then be required to take the Amazon Gift Card code and claim the promotional reward at www.amazon.co.uk/redeem
    6. Amazon.co.uk is not a sponsor of this promotion. Amazon.co.uk Gift Cards ("GCs") may be redeemed on the Amazon.co.uk website towards the purchase of eligible products available on www.amazon.co.uk. GCs cannot be reloaded, resold, transferred for value, redeemed for cash or applied to any other account. Amazon.co.uk is not responsible if a GC is lost, stolen, destroyed or used without permission. See www.amazon.co.uk/gc-legal for complete terms and conditions.
    7. Minimum spend for delivery applies and may vary with store location.
    8. Products added as part of this offer cannot be used in conjunction with any other offers or Double Ups.
    9. By submitting your information and creating a Papa John’s account, you agree to the Papa John’s terms of use and privacy notice. If you do not agree to such terms of use and privacy notice, you cannot create a Papa John’s account, or participate in this Promotion.
    10. All entries must be received by the end of the Promotion to be valid and no liability is accepted for illegible, incomplete or late entries.
    11. To enter the promotion, the consumer must select the 50% Off Pizzas when they spend £15 or more from the offers page. In return the consumer will receive a ‘Gift with Purchase’ which they will need to claim by following the outlined redemption journey:
      • 50% Off the value of the entrants’ Papa John’s pizza, when they spend £15 or more, qualifying spend excludes drinks and Ben & Jerry’s, discount is applied to pizzas only and customer will receive a £2.25 Amazon.co.uk Gift Card.
    12. The offers are non-transferable, are not exchangeable and have no cash or other alternative in whole or in part.
    13. The Promoter will not be liable for applications not received, incomplete or delayed, for any technical reasons. No bulk or third party entries will be accepted.
    14. The prizes may be sent by the third-party suppliers directly.
    15. The prizes are as stated and cannot be transferred, sold or exchanged. There is no cash alternative. The Promoter reserves the right to substitute the prizes of equal or greater value in the event of unavailability due to circumstances beyond their control.
    16. The Promoter will only use the personal details supplied for the administration of the promotion and for no other purpose, unless we have your consent. Click to see our privacy policy here: www.papajohns.co.uk/privacy-statement.aspx.
    17. To the fullest extent possible in law, the Promoter cannot accept any responsibility for any damage, loss or injury suffered by any entrant entering the Promotion or as a result of accepting or participating in any prize. Nothing shall exclude the Promoter’s liability for death or personal injury as a result of its negligence.
    18. If for any reason the Promotion is not capable of running as planned for reasons including but not limited to tampering, unauthorised intervention, fraud, technical failures or any other causes beyond the control of the Promoter which corrupt or affect the administration, security, fairness, integrity or proper conduct of this promotion, the Promoter reserves the right (subject to any written directions given under applicable law) to disqualify any individual who tampers with the entry process and to terminate, modify or suspend the Promotion.
    19. If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these terms and conditions the Promoter will not be liable for any failure to perform or delay in performing its obligation.
    20. By entering the Promotion, entrants agree to be bound by these terms and conditions.
    21. The Terms and Conditions of this Promotion shall be interpreted and applied on the basis of English Law and the Courts of England and Wales shall have exclusive jurisdiction.

    PROMOTER AND PRIZE PROVIDER: Papa John's (GB) Ltd, 11 Northfield Drive, Milton Keynes, England, MK15 0DQ (company number: 02569801).