Franchising FAQs

Does being franchised mean there's less control over the operation?

No. Our franchisees are given enough autonomy to ensure they operate in a way that suits their local area but they must still adhere to strict quality, safety and image regulations that Papa John’s enforces through store visits and frequent appraisals. We have the right to remove a store from a franchisee who we believe to be a sub-standard operator and have no hesitation in doing so when required.

Do you have any London or South East areas available?

Due to exceptional success all our London and South East areas are now operating.  See our Location Opportunities for other availability in UK areas.

Does Papa John's have a responsible growth policy in the UK?

Yes, you can read it here: Papa John’s Responsible Growth Policy.

I am interested in developing a market outside of the UK - what should I do?

If you could visit www.papajohns.com who will be delighted to help you with your international enquiry.

What are the chances of success with Papa John's?

Papa John’s has over 300 stores in the UK and many of our operators run multi-site business and earn a comfortable living from those stores. Individual earnings are dependent on many factors such as overheads and operating costs of the individual stores.

What are the staff numbers and trading hours of an average store?

In an average new store 20 jobs are created, split 40% full-time, 60% part-time. We seek, where possible, to operate standard opening hours for all of our stores and the typical closing time is 2300hrs. There are, of course, some units that operate different hours, but these are usually in non-residential areas where other outlets are also trading after 2300hrs.

Is previous catering or retailing experience necessary?

No. Most of our franchisees did not have previous catering or retailing experience. The most successful franchisees are entrepreneurial, owner/operators and have excellent people skills.

Can I retain my existing business and still become a franchisee?

Papa John’s is a full time business and requires hands on involvement from the Franchise Operator as such 100% of the time must be focused on the Papa John’s store.

How long is the training programme and where is it?

You will receive 5 weeks training on our Management Training Programme for you to obtain our Restaurant Operations Certificate. The training takes place both at our Milton Keynes Quality Control Centre and a ‘buddy’ store local to your home base.

Extensive and continuous support from a dedicated Franchise Business Manager and our Restaurant Support Centre Staff will assist you with recruiting and training new staff, marketing, product control, pricing and other operational areas.

How long does it take between applying and opening a store?

This depends on whether we have property available in the chosen area, but typically the timescale is between 6-9 months.​​​​​​​

I have my own premises and would like to operate a Papa John's from there. Is this possible?

We are always on the lookout for property with existing A5 consent (Hot food takeaway use). One of our acquisitions team will be able to advise you on this by emailing your property details to property@papajohns.co.uk

I would like to open a store in X - is that possible?

We can talk to you more about specific areas and towns at the initial meeting. You can also highlight your requested locations on the application form.  See our Location Opportunities page for availability in UK areas.

What franchise and royalty fees does Papa John's charge?

The franchisee fee is £18,500 +VAT (at 20%) for each franchise unit; this gives you the right to use the Papa John’s trademarks, its systems for preparing, marketing and selling food products, its information, specifications, knowhow and other confidential and proprietary information.

In addition, there is a franchise royalty fee of 5% of the net sales and a national marketing fee of 5% of net sales. You will also be responsible for the rent, rates and utility costs of the store for the term of the franchise agreement.

What do I get for my money?

At the start of the franchise agreement there is an initial fee payable for each unit and this gives you the right to use the Papa John’s trademarks, its system for preparing, marketing and selling food products, its information, specifications, know-how and other confidential and proprietary information.

Included in the indicative total investment cost, there is also some allowance for management and staff training (part of the initial fee) and initial marketing support prior to opening.

Most of the start-up costs are comprised of building fit-out and equipment costs which will vary, depending on your site. Package normally includes all fixtures and fittings, signage, internal signs, map and frame, estate agent’s fee, legal fees, franchise fee, marketing fee, project management costs, and pre-opening expenses.

What is the cost of investment in a Papa John's store?

Typically between £185,000 and £225,000 (excluding VAT and freehold), of which £100,000 should be in liquid funds.

How long is the Papa John's franchise agreement?

The initial agreement is normally for 10 years.  Subject to lease and other considerations, the franchise agreement is currently renewable by the franchisee at no additional charge.

What is the application process?

All prospective franchisees will be called by our Franchise Sales Manager who will explain the whole recruitment process in more detail.  Take a look at our Franchise Process, or get going by completing our Franchise Enquiry Form.