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Offers may not be available in NI.
Please check with your local stores or visit www.papajohns.ie

 


Terms and Conditions

Papa John's offers a Free Delivery service to many urban areas throughout England, Scotland and Wales. Each store has a limited delivery area. If you are not in one of our delivery areas, a message will appear on-screen notifying you. Some stores hours of business are shorter due to local trading restrictions.

Payment

Our delivery drivers only carry up to £10 in change, payment must be in £ sterling.

We accept the following forms of payment:

  • Cash
  • Credit / Charge cards: Visa and Mastercard are accepted.
  • Debit Cards, such as Delta or Switch are accepted.

When payment is available by cheque you will be required to show a valid cheque guarantee card to the delivery person. Please check with your local store who cheques should be made payable to.

Upon submitting your order details, you are making an offer to us to purchase the item(s) you have specified in your order form. We reserve the right to refuse your offer should it be necessary.

In the event of Papa John's needing to issue a refund we will endeavour to credit your account within 7 - 10 working days.

Payment methods may vary from store to store.

When ordering online from a mobile handset, payment by Credit or Debit Card is required if it is your first order with www.papajohns.co.uk. If you have an existing account setup with us then you will be able to pay by any method for your selected store.

Ordering & Cancellation of orders

Your Order Confirmation is a record of our agreement to deliver the products ordered and paid for in full. If someone else made the Booking on your behalf, you agree that such person acted as your agent.

Amendments to the order or delivery time can be made no later than 45 mins prior to the start of the delivery window booked.

Amendments to the content of your order can be made up to 45 minutes before the delivery window begins. Amends to the order must be made by phoning the store direct. Your initial payment will be cancelled and a new payment raised.

The delivery time slot may be altered up to 45 minutes before the start of your order window. The order can only be changed to a new time slot if it is available.

Orders may be cancelled in full up to 45 minutes before the start of the delivery window selected. We will endeavour to issue a refund to your credit card account within 7-10 working days.

Cancellations within 45 minutes of the start of the delivery window will be charged in full.

Products

Side orders are subject to availability. In most cases, your local Papa John's store manager will offer an alternative for any out-of-stock item.

Although every care is taken, some products may contain nuts. The Desserts, Ice Cream and Ham sold by Papa John's stores may contain nut derivatives.

Although great care has been taken to remove all bones from chicken and ham, some may remain.

Minimum order value applies. The minimum order value for each store may vary and you will be notified when you reach the basket if your order is below the minimum value.

Sides, drinks and desserts are only delivered with a pizza.

Delivery times

Our goal is to provide the best pizza delivery service in the market which includes an excellent reputation for on-time delivery i.e. delivering pizza at the time we quote. Unfortunately things don't always go to plan and factors, such as, weather, staff illness and traffic occasionally prevents us from achieving this.

Latest Order Time

Due to licensing laws, we are unable to accept orders for either delivery or collection less than 20 minutes before the stated closing time. We would also respectfully advise customers who are collecting their orders that we will be unable to serve them should you not arrive at the store prior to closing time. Should you have any questions, please call the store and speak to the duty manager.

Trade Marks & Copyright

All content included on this interactive service, such as text, graphics, button icons, images and software, is the property of Papa John's (GB) Ltd, a subsidiary of Papa John's International Inc. and is protected by UK and European copyright laws.

The content and software on this interactive service may be used as either or both of an informational or shopping resource. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content on this interactive service is strictly prohibited.

Papa John's, Papa John's Pizza, and the Papa John's Pizza modular logo are registered trademarks of Papa John's Inc in the United States and other countries. Other Papa John's Pizza graphics, logos and trade names are trademarks of Papa John's Inc. Papa John's trademarks may not be used in connection with any product or service that is not affiliated with Papa John's in any manner that is likely to cause confusion among customers, or in any manner that disparages or discredits Papa John's Pizza.

Pepsi, Diet Pepsi, Pepsi Max, 7UP Free and Mountain Dew are registered trademarks of PEPSICO INC. Tango and Drench are registered trademarks of Britvic Soft Drinks Limited. All rights reserved.

Privacy Statement

Our privacy statement can be viewed here or from the link at the bottom of this page.

Online Offer Terms and Conditions

Offer available in participating stores only and excludes Papa John's stores in Butlins, Haven Holiday Parks, Ribby Hall, all food courts and Ireland.

25% off when you spend £25 or over

  • Code PJFES25OFF must be entered in our basket to claim the offer
  • Offer entitles the customer to 25% off their total order value when they spend £25 or more
  • This offer is not available in conjunction with any other offers
  • This offer is not available in-store
  • Minimum order value £9.99
  • Offer can be withdrawn without notice

33% off Pizzas for First Time Online Customers

  • Code AALDN33 must be entered in our basket to claim the offer
  • Offer entitles a new customer to 33% off the value of all pizzas in their order when they place their first order with papajohns.co.uk
  • One offer per household
  • Minimum order value £9.99
  • This offer is not available in conjunction with any other offers
  • This offer is not available in-store
  • Offer can be withdrawn without notice

Two for Tuesday

  • Offer entitles the customer to buy any pizza and get one up to the same size and value free
  • Excludes small pizzas
  • Code AAPJTFT must be entered in our basket to claim the offer
  • Available Tuesday only
  • This offer is not available in conjunction with any other offers
  • Offer can be withdrawn without notice

Any Size Pizza £9.99 Collected

  • Promotional code AAPJAPASCOL must be entered into our basket to claim the offer
  • Offer entitles the customer to any size pizza for £9.99
  • Collection only
  • Includes create your own with up to four toppings
  • Any additional toppings added will be charged at menu price
  • An additional charge of £2.50 will be applied for each Stuffed Crust pizza ordered
  • This offer is not available in conjunction with any other offers
  • Offer can be withdrawn without notice

Large Pizza for £8.99

  • Promotional code must be entered into our basket to claim the offer
  • Offer entitles the customer to any Large Pizza for £8.99
  • Includes create your own with up to four toppings
  • Any additional toppings added will be charged at menu price
  • Large Pizzas only
  • An additional charge of £2.50 will be applied for each Stuffed Crust pizza ordered
  • This offer is not available in conjunction with any other offers
  • Minimum order value £9.99
  • Offer can be withdrawn without notice

Stuffed Crust

  • Available in Medium, Large and XXL only
  • An additional charge of £2.50 will be applied for each Stuffed Crust pizza ordered

Happy Hour

  • Offer is available to Facebook fans only
  • Offer entitles the customer to buy one pizza and get another pizza up to the same size and value free
  • Excludes small pizzas
  • Promotional code must be entered in our basket to claim the offer
  • Available Monday's between 5.00- 6.00 pm only
  • This offer is not available in conjunction with any other offers
  • This offer is available online only
  • Minimum order value £9.99
  • Offer can be withdrawn without notice

Tesco Clubcard discount

  • This offer entitles the customer up to £20 worth of food when ordering through www.papajohns.co.uk
  • Any ice cream or drinks products which are in your basket will not be included in the discount.
  • Each token code is valid for £20 to spend at Papa Johns.
  • Only one £20 code can be used per order
  • The offer code can be used as full or part payment for food. The code cannot be exchanged for cash and no change is given and is not transferable.
  • Not available in conjunction with any other offers or discounts and only one code can be used per order.
  • This offer is available online only and not available in store.
  • Not available in Papa John’s stores in Butlins, Haven Holiday Parks, Ribby Hall Village, Welcome Break, on campus stores and Ireland.

50% off pizzas when you spend £15 or more

  • Promotional code must be entered in our basket to claim the offer
  • Offer entitles the customer to 50% off pizzas when they spend £15 or more
  • This offer is not available in conjunction with any other offers
  • Ice Cream and Drinks are excluded from qualifying spend and discount
  • Minimum order value £9.99

50% off £40

  • Promotional code must be entered in our basket to claim the offer
  • Offer entitles the customer to 50% off their order when they spend £40 or more
  • This offer is not available in conjunction with any other offers
  • Ben & Jerry’s and Variety Combos are excluded from qualifying spend and discount
  • Offer can be withdrawn without notice
  • Minimum order value £9.99
  • Available on Saturday’s only until: 26th April 2014

LIMITED OFFER: Sausage & Pepperoni – The Papa’s Favourite Pizza £10.99

  • Offer entitles the customer to a medium Sausage & Pepperoni – The Papa’s Favourite Pizza £10.99
  • Code AAPJLT01 must be entered in our basket to claim the offer
  • This offer is not available in conjunction with any other offers
  • Offer can be withdrawn without notice
  • Offer expires 18.05.2014

Buy one get one free

  • Promotional code must be entered in our basket to claim the offer
  • Offer entitles the customer to buy any pizza and get one up to the same size and value free
  • Excludes small pizzas
  • This offer is not available in conjunction with any other offers
  • This offer is not available in-store
  • Minimum order value £9.99
  • Offer can be withdrawn without notice

4 Share Meal Deal

  • Code AAPJMEAL1 must be entered in our basket to claim the offer
  • Offer entitles the customer to get 2 medium pizzas, garlic pizza sticks, potato wedges and a Large drink for £19.99
  • Includes create your own with up to four toppings
  • This offer is not available in conjunction with any other offers
  • Offer can be withdrawn without notice

Tesco Clubcard Meal Deal

  • This offer entitles the customer up to Any Large Pizza (including CYO with up to 4 toppings), Potato Wedges, Garlic Pizza Sticks and a Large Drink.
  • An additional charge of £2.50 will be applied for each Stuffed Crust pizza ordered.
  • The offer code can be used as full or part payment for food.
  • The code cannot be exchanged for cash and no change is given and is not transferable.
  • Not available in conjunction with any other offers or discounts and only one code can be used per order.
  • This offer is available online only and not available in store.
  • Not available in Papa John's stores in Butlins, Haven Holiday Parks, Ribby Hall Village, Welcome Break, on campus stores and Ireland.
  • One offer per customer only.
  • Subject to availability in participating stores only.
  • Offer ends 21st May 2014

Papa's Big Match deal!

  • Promotional code AAPJMATCH must be entered in our basket to claim the offer
  • Offer entitles the customer to an XXL Pizza, Chicken Wings or Garlic Pizza Sticks plus a Large Drink for £17.99
  • This offer is not available in conjunction with any other offers
  • Offer can be withdrawn without notice
  • Valid until 20.04.2014

Papa Rewards

Papa Reward Points

  • Points are only rewarded to users who have registered to Papa Rewards
  • Points are only rewarded to new users if registration is completed within 24hrs of the transaction on papajohns.co.uk.
  • The more users order online, the more reward points earned.

Points are rewarded as follows:

  • Earn 1 Papa Rewards Point for every £4 you spend, including VAT on every purchase from your papajohns.co.uk account.
  • Points you earn on an order will only be allocated when the order has been confirmed.
  • You are eligible for a FREE large pizza when you have earned 25 Papa Rewards points.
  • Look for other special offers for Papa Rewards members throughout the year, but you must opt-in to receive promotional and marketing emails from Papa John's.

Papa Rewards FREE products:

  • The FREE Papa Rewards products can be redeemed any time users have accumulated 25 Rewards Points.
  • As many FREE Papa Rewards products can be redeemed in a single transaction as long as the user has points available.
  • Subject to availability
  • For future orders, Papa Rewards Points will not become available until the order has been delivered.
  • Papa Rewards points will expire within 6 months of being earned.
  • Papa Rewards points can be used for online transactions only.
  • Papa Rewards FREE Products can be used alongside selected promotional offers.
  • There is no minimum order value but there will be a charge for delivery.
  • The Papa Rewards buttons will be disabled at checkout if a user does not have enough points to add a FREE Papa Rewards product.
  • An additional charge of £2.50 will be applied for each Stuffed Crust pizza ordered.

Double Point promotions:

  • During Double Point promotions, you will be able to earn 2x Papa Rewards Points for every £4 you spend, including VAT on every purchase from your papajohns.co.uk.
  • Double points earned on an order will only be allocated when the order has been confirmed
  • Double Point promotions are only run during set promotional periods. If an order is placed outside of this promotional period, the standard points per £4 will be awarded

Delivery charge:

  • £3 delivery charge applies if no other product ordered
  • Customers will be notified & asked at checkout to accept the delivery charge prior to placing the order.

The Football League

Score Twice Half Price

  • 50% off pizzas when you spend £15 or over.
  • Available online only from the local stores of teams which have scored twice (click here for list of teams and associated store) or to Papa Rewards members who have registered a team which has scored twice.
  • Sky Bet Football League games only.
  • Minimum spend for delivery £9.99
  • Not available in conjunction with any other offers.
  • Offer can be withdrawn without notice.
  • The discount is valid until midnight the day after your team has played.

Shopper Discounts & Rewards

What is Shopper Discounts & Rewards?

Shopper Discounts & Rewards is an online membership programme that offers members access to a wealth of discounts and cashback opportunities from a large range of top online retailers and service providers. Find out more about the programme at http://www.shopperdiscountsandrewards.co.uk


shopperdisc.co.uk is the billing descriptor and will appear on your credit/debit card statement instead of the full site: http://www.shopperdiscountsandrewards.co.uk


Membership is free of charge for the first 30 days, so you can try it out, and after that it is £10 per month. Contact Shopper Discounts & Rewards on: 0800 731 9935 or customerservice@shopperdiscountsandrewards.co.uk


For more info please visit:

http://www.shopperdiscountsandrewards.co.uk/Features/Common/FAQ.rails

Rickshaw

  • The winner of the free ride selfie will be picked at random and contacted by 25/04/2014 in the form of a direct message on Twitter.
  • The winner will be requested to sign up to Papa Rewards at www.papajohns.co.uk where 25 points will be credited to their account.
  • Papa Rewards points will expire on 16/05/14.
  • Terms and Conditions apply.
  • Errors and omissions excepted.
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