How To Claim
1In the unlikely event that you’re not happy with your pizza you can use Papa’s Quality Guarantee by downloading our app onto your phone from the App Store or Google Play.
3Then simply click the Papa’s Quality Guarantee button and follow the instructions.
2Sign in or register in the app. If you have an online account with Papa John’s you can sign in with the same details.
4When prompted, call the store to complete your claim. Your new pizza will soon be with you. Note, this process only applies to delivery orders. Collection orders should be checked by the customer upon collection.